68MerryPH Privacy Policy – How We Protect Your Data

1. Personal Data We Collect

When you interact with the 68MerryPH platform — whether you're registering, depositing, playing, or simply browsing — we may collect different types of personal data depending on the activity.

1.1 Information You Provide Directly

• Registration Data: Full name, date of birth, email address, mobile number, and chosen username/password.
• KYC Documents: Government-issued ID (PhilSys, passport, driver's license, SSS/GSIS card), selfie for identity confirmation, and proof of address.
• Financial Information: Payment method details such as GCash or Maya account information, BDO/BPI/UnionBank account numbers, or Visa/Mastercard details (card numbers are never stored in full on our servers).
• Communication Data: Messages or tickets you submit to our customer support team.

1.2 Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage Data: Pages visited, games played, time spent on the platform, click patterns, and session duration.
• Transaction Data: Deposit and withdrawal history, bet records, and bonus usage.
• Location Data: General geographic location derived from your IP address to confirm you are accessing our platform from within an eligible jurisdiction.

Data Type	Purpose	Legal Basis
Registration details	Account creation and identity verification	Contractual necessity
KYC documents	AML/compliance verification	Legal obligation
Financial information	Processing deposits and withdrawals	Contractual necessity
Usage and device data	Platform improvement and fraud detection	Legitimate interest
Marketing preferences	Sending relevant promotions and updates	Consent

2. How 68MerryPH Uses Your Data

We use the personal information we collect for specific, clearly defined purposes. We do not process your data in ways that are incompatible with these purposes.

• To manage your account: Creating and maintaining your 68MerryPH profile, including login authentication and account security.
• To process transactions: Handling deposits, withdrawals, and maintaining accurate records of all financial activity on your account in Philippine Peso (₱).
• To verify your identity: Complying with KYC requirements under Philippine anti-money laundering regulations and gaming licensing conditions.
• To provide customer support: Responding to your queries, complaints, and requests in a timely and personalised manner.
• To improve our platform: Analysing how players use 68MerryPH to fix bugs, optimise performance, and develop new features and games.
• To send you relevant communications: Notifying you about account activity, promotions, and platform updates — only where you have opted in or where we are required to do so.
• To prevent fraud and ensure fair play: Monitoring for unusual activity, detecting multi-accounting, and protecting the integrity of our games and betting markets.
• To comply with legal obligations: Meeting requirements set by Philippine regulatory bodies, including reporting obligations under the Anti-Money Laundering Act (AMLA).

3. Sharing Your Personal Information

68MerryPH does not sell, trade, or rent your personal information to any third party for commercial purposes — full stop. However, there are limited circumstances where we may share your data with trusted partners and authorities:

• Payment Processors: To facilitate deposits and withdrawals, we share necessary financial details with payment partners such as e-wallet providers (GCash, Maya, GrabPay, Coins.ph) and banking partners (BDO, BPI, UnionBank) operating under their own privacy obligations.
• Identity Verification Services: Third-party KYC providers who assist in verifying government IDs and documents in compliance with Philippine regulations.
• Technology and Platform Providers: Hosting, security, and analytics providers who process data on our behalf under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: When required by law, court order, or regulatory directive, we may disclose information to relevant Philippine government agencies, including PAGCOR, AMLC, or the National Privacy Commission (NPC).
• Group Companies: Where applicable, within our corporate group for internal administrative purposes, subject to the same privacy standards.

Any third party that receives your data from 68MerryPH is contractually required to handle it in accordance with applicable data protection law and to use it only for the purposes we specify. Hindi namin basta-basta ibinibigay ang iyong impormasyon — we take this seriously.

4. Cookies and Tracking Technologies

68MerryPH uses cookies and similar tracking technologies to deliver a better experience on our platform. A cookie is a small text file placed on your device when you visit our site. Here's how we use them:

• Essential Cookies: Required for the platform to function correctly — these include login session cookies and security tokens. You cannot opt out of these without disabling the platform entirely.
• Functional Cookies: Remember your preferences such as language settings, preferred games, and display options to personalise your experience.
• Analytics Cookies: Help us understand how members use the 68MerryPH platform so we can improve navigation, content, and features. Data collected is aggregated and anonymised where possible.
• Marketing Cookies: Used to show you relevant 68MerryPH promotions on our platform based on your activity. These are only activated where you have given your consent.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 68MerryPH platform.

5. How We Protect Your Data

At 68MerryPH, data security is not an afterthought — it is built into every layer of our platform. We implement the following measures to keep your information safe:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Secure, encrypted storage for sensitive personal and financial data
• Two-factor authentication (2FA) options for account access
• Regular security audits and vulnerability assessments conducted by third-party specialists
• Access controls ensuring only authorised personnel can view sensitive member data
• Incident response procedures to detect, report, and address data breaches in accordance with NPC requirements

Despite these measures, no online platform can guarantee absolute security. We encourage you to also take personal responsibility for your account security — use a strong, unique password and never share your credentials with anyone else.

6. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 68MerryPH:

• Right to be Informed: To know what data we collect, why we collect it, and how it is processed — this Privacy Policy fulfils that right.
• Right to Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To have inaccurate or outdated personal data corrected without undue delay.
• Right to Erasure: To request deletion of your personal data, subject to legal and regulatory retention requirements.
• Right to Object: To object to the processing of your personal data for direct marketing or other non-essential purposes.
• Right to Data Portability: To receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: To file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at privacy@68merryph.net. We will respond to all valid requests within 15 business days.

7. How Long We Keep Your Data

68MerryPH retains personal data only for as long as necessary to fulfil the purpose it was collected for or as required by applicable law. Key retention periods include:

• Account data: For the duration of your membership, plus a minimum of five (5) years following account closure, as required under Philippine AML regulations.
• Transaction records: A minimum of five (5) years in compliance with financial record-keeping obligations.
• KYC documents: For the period required by PAGCOR licensing conditions and AMLA, typically five (5) years post-account closure.
• Support communications: Up to two (2) years from the date of the interaction.
• Marketing data: Until you withdraw consent or request deletion, whichever comes first.

Once your data is no longer needed and retention periods have expired, it is securely deleted or anonymised in accordance with our internal data management procedures.

8. Privacy of Minors

68MerryPH is strictly an adult platform — gambling services are only available to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under 21. If we discover that a minor has registered or provided personal data, we will immediately close the account and delete all associated information.

If you believe a minor has registered on our platform, please contact us immediately at privacy@68merryph.net and we will investigate and act promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, technology, or applicable law. When we make material changes, we will notify registered members via email or through a prominent notice on the 68MerryPH platform. The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised.

Your continued use of the 68MerryPH platform after a policy update constitutes your acceptance of the revised Privacy Policy. We recommend bookmarking this page and checking it periodically — i-check mo na lang from time to time para lagi kang updated, kabayan.

10. Contact Our Data Protection Officer

If you have any questions, concerns, or requests related to your personal data and this Privacy Policy, you can reach our designated Data Protection Officer directly:

For complaints that cannot be resolved directly with us, you have the right to escalate to the National Privacy Commission of the Philippines (NPC) through their official channels. We are committed to cooperating fully with NPC investigations and inquiries.

For more information about how we govern gameplay and user obligations, please also review our Terms and Conditions and our Responsible Gaming page.